Privacy policy

Last Updated: March 25, 2026

Dulce Pop (“Dulce Pop,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, or interact with us online or in person.

By using our website or services, you agree to the practices described in this policy.

Information We Collect

1. Information You Provide Directly

We may collect personal information when you:

Place an online order
Submit a catering or event inquiry
Contact us through our website or email
Sign up for updates or promotions

This information may include:

Name
Email address
Phone number
Order details
Event details (date, location, guest count, notes)

2. Ordering & Payment Information (Toast + Shopify)

Online ordering and payments are processed through third-party platforms, including:

Toast (for in-store and online food ordering)
Shopify (for website management and potential merchandise or future offerings)

Dulce Pop does not store or process full payment card details directly. Payment information is securely handled by these platforms in accordance with their own privacy and security policies.

We may receive limited order-related information (such as items ordered, order totals, and fulfillment details) to complete and manage your order.

3. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited and time spent on the site

This information helps us understand how visitors use our site and improve the experience.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Respond to inquiries and customer service requests
Communicate about orders, events, or services
Improve our website, menu, and offerings
Send marketing or promotional communications (only if you opt in)

We do not sell your personal information.

Sharing Your Information

We may share limited information with trusted third parties only as necessary to operate our business, including:

Toast (online ordering and point-of-sale services)
Shopify (website and e-commerce platform)
Email marketing providers (if applicable)
Website analytics providers (such as Google Analytics)

These third parties are authorized to use your information only to perform services on our behalf and are required to safeguard it.

Cookies & Analytics

Our website may use cookies and similar technologies to:

Enable core site functionality
Analyze site traffic and performance
Improve user experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the site.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

You have the right to:

Opt out of marketing emails at any time by using the unsubscribe link
Request access to, correction of, or deletion of your personal information

To make a request, contact us using the information below.

Children’s Privacy

Dulce Pop does not knowingly collect personal information from children under the age of 13. If we learn that information from a child has been collected, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Dulce Pop STL
St. Louis, Missouri
Email: dulcepopstl@gmail.com